Terms of Service

Last updated: September 2026

This is a working draft, not a final published agreement. Sections that carry real legal or financial consequences — liability, fees, governing law — are marked [pending legal review]. Some of those sections also include placeholder language in a dashed box, proposed as a starting point for counsel — that placeholder text has not been reviewed by a lawyer and must not be treated as final or relied upon.

1. What OralTree is

OralTree is a practice-management platform for dental practices, covering scheduling, patient records, treatment planning, and billing. These terms govern use of the platform by a practice and its staff.

2. Accounts and responsibilities

Your practice is responsible for the accuracy of information entered into the platform.
Your practice is responsible for who it grants access to, and at what level, within its account.
Staff accounts should not be shared, and credentials should be kept secure.

3. Acceptable use

You agree not to:

Attempt to access another organization's data or bypass access controls.
Export, download, or share patient data outside the scope your assigned role authorizes.
Use the platform for any unlawful purpose.
Attempt to reverse engineer, scrape, or disrupt the platform's normal operation.

4. Data ownership

Your practice owns the data it enters into OralTree. We process it on your practice's behalf to provide the platform's functionality.

5. Fees and billing

Specific pricing, billing cycles, and refund terms are set out separately when your practice subscribes to a plan, and are [pending legal review] here.

Draft — pending legal review, not reviewed by counsel

Proposed structure: fees for your plan are set out in your order form or subscription agreement at signup, billed in advance on a recurring cycle (for example, monthly or annually), auto-renewing unless cancelled, with no refund for partial periods except where required by law or expressly agreed in writing.

Actual pricing, billing cadence, proration, and refund policy are business decisions not yet finalized, and this language has not been reviewed by counsel.

6. Termination

Either party may terminate use of the platform as described in your subscription agreement. Specific data export and deletion timelines upon termination are [pending legal review].

Draft — pending legal review, not reviewed by counsel

Proposed approach: upon termination, your practice may export its data for 30 days following the effective termination date. After that period, data is handled according to the retention terms described in our Privacy Policy, and deleted except where we are required by law to keep it longer.

The exact export window, format, and deletion timeline are not finalized.

7. Warranties and limitation of liability

This section — including any liability caps, warranty disclaimers, and indemnification terms — is [pending legal review] and intentionally left unwritten here rather than drafted without counsel.

Draft — pending legal review, not reviewed by counsel

Proposed starting point, following a common commercial SaaS pattern: the platform would be provided "as is" and "as available," without warranties beyond what is expressly stated in these terms. To the maximum extent permitted by law, OralTree's total liability for any claim arising from use of the platform would be capped at the fees paid by your practice in the 12 months preceding the claim, and neither party would be liable for indirect, incidental, or consequential damages. A carve-out would typically exclude gross negligence, willful misconduct, and breach of confidentiality obligations from any such cap.

This is a common commercial pattern, not advice tailored to this business. Liability terms for a platform handling patient data carry real legal weight — this section must not be relied on or published until actual counsel has reviewed and adjusted it.

8. Governing law

The governing law and jurisdiction for these terms are [pending legal review].

Draft — pending legal review, not reviewed by counsel

Proposed: these terms would be governed by the laws of India, with courts in [city/state where the operating entity is legally registered — not yet specified] having exclusive jurisdiction over any dispute.

The specific jurisdiction depends on where the business is legally incorporated, which needs to be confirmed before this can be finalized.

9. Changes to these terms

We may update these terms as the platform evolves. Material changes will be reflected with an updated date at the top of this page.

10. Contact

Questions about these terms can be sent through our Contact page.