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Reach out any time, or check the answers to common questions below.

Frequently asked questions

How long does onboarding take?

Most single-clinic practices are live within a week of signing up, including data migration.

Can I import my existing patient records?

Yes — our onboarding team helps migrate existing patient and appointment data.

What if I run more than one clinic?

Multi-clinic organizations are a first-class part of the platform, not an add-on.

Is my practice's data isolated from other practices on OralTree?

Yes — every organization's data is isolated at the database level, enforced by the platform itself, not just hidden in the interface. See our Security page for the technical details.

Can I control exactly what each staff member can see and do?

Yes — access is role-based and enforced on the server for every action, not just hidden in the UI depending on who's logged in.

Does billing stay connected to what was actually treated?

Yes — every charge in the billing ledger traces back to a completed clinical procedure, so there's no separate spreadsheet to keep in sync.

Still need help?

Can't find what you're looking for? Send us a message, or email us directly at support@oraltree.com.